Police Helplines numbers in Patna receive tremendous response

PATNA: If your complaints fail to get registered at a police station, you can lodge your complaint on the Helpline number 9470001389. Through a call or an SMS on this number, complainants can lodge their grievance with a team of police personnel headed by a DySP-rank officer, Manoj Kumar Sudhanshu.

The helpline, launched by Patna SSP Alok Kumar on March 1, has received tremendous response till date. In the last three months, 153 complaints were received, most of which have been solved, the SSP claimed here on Friday before mediapersons.

The women police Helpline (number 9470001390), which was also launched by the Patna SSP on March 1, has performed equally well as indicated by the number of cases solved. As many as 300 out of 378 cases, involving complaints of harassment of women, were solved in the last three months. Complaints were received not only from Patna but also neighbouring towns of Muzaffarpur, Darbhanga and Begusarai. Besides, some complaints were received from Jharkhand, Delhi and Haryana also received. A few came from as far off as Dubai.

Women Helpline handles cases of harassment through phone and eve-teasing. Counselling is also done on domestic issues arising between couples. As many as 170 cases out of total 280 complaints related to domestic issues have been solved so far.

In view of the success of these two helplines, SSP Alok Kumar felicitated members of these cells, including DySP Smita Suman and DySP Sudhanshu.

7 Comments - Add Comment